The second-hand marketplace Users Voice Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
